Privacy Policy

In this privacy policy, we explain how the company “Marema” collects, uses, and stores your personal data. This Privacy Policy applies when you visit our website, use the online store, are interested in our products, or purchase goods online and/or in a physical store.

We aim to ensure fair and transparent collection and use of your personal data, so we recommend that you carefully read these provisions. If you do not agree with them, please do not use our services and do not provide us with your personal data.

1. Data Controller

The controller of your personal data is:

Company: “Marema”
Company code: 144735981
VAT code: LT447359811
Address: PC “Tilžė”, Tilžės g. 225, Šiauliai, Lithuania
Phone: +370 618 39626
Email: [email protected]

2. What personal data do we collect?

Depending on the situation, we may collect the following data:

name, surname;
delivery address and/or pickup point;
phone number, email address;
order information (ordered goods, amount, date, payment method);
payment information (payment method, data provided by the payment provider or bank);
your correspondence with us (emails, inquiry forms, other messages);
technical data about browsing the website (IP address, browser type, cookies, etc.).

3. What do we use your data for?

We process your personal data for the following purposes:

for accepting, fulfilling, and delivering orders;
for administration and accounting of payments;
for customer service and communication (handling inquiries, complaints);
for fulfilling legal obligations (storage of accounting documents, etc.);
to improve the operation and ensure the security of the website;
with your consent – for sending newsletters and offers.

4. Legal basis for data processing

We process your data based on:

conclusion and execution of a contract (when you purchase goods);
fulfillment of legal obligations (accounting, taxes, etc.);
our legitimate interest (to ensure business operations, prevent and resolve disputes);
your consent (e.g., for sending newsletters and offers).

5. Cookies

Our website may use cookies to ensure proper website functionality, analyze traffic, and improve user experience. You can delete cookies or change cookie settings at any time in your browser settings. More information can be found in our Cookie Policy (if applicable).

6. To whom do we transfer your data?

Your data may be transferred to our service providers only to the extent necessary to provide services, e.g.:

courier and parcel service providers (for delivery of shipments);
payment collection and banking institutions (for payment processing);
IT, server, website hosting service providers;
entities providing accounting or legal services.

We require all service providers to ensure proper protection of your personal data and to use them only for the purposes for which they were provided.

7. How long do we store data?

Your personal data is stored for as long as necessary to achieve the above-mentioned purposes, or as required by applicable laws (for example, accounting documents may be stored for 10 years).

8. Your rights

You have the right to:

receive information about what personal data of yours we process;
request to access your data and receive a copy of it;
request correction of inaccurate or incomplete data;
in certain cases – request deletion of data (“to be forgotten”);
in certain cases – request restriction of data processing;
object to data processing if the basis for processing is legitimate interest;
withdraw your consent at any time (e.g., for receiving newsletters);
submit a complaint to the State Data Protection Inspectorate if you believe your rights have been violated.

To exercise your rights, you can contact us by email [email protected] or by phone +370 618 39626.

9. Changes to the Privacy Policy

This Privacy Policy may be updated to reflect changes in our activities or applicable laws. The updated version is always published on our website.