Privacy Policy

In this privacy policy we explain how the company “Marema” collects, uses and stores your personal data. This Privacy Policy applies when you visit our website, use the e-shop, are interested in our products or purchase goods online and/or in a physical store.

We aim to ensure fair and transparent collection and use of your personal data, therefore we recommend that you carefully read these provisions. If you do not agree with them, please do not use our services and do not provide us with your personal data.

1. Data controller

The controller of your personal data is:

Company: “Marema”
Company code: 144735981
VAT code: LT447359811
Address: Shopping center “Tilžė”, Tilžės g. 225, Šiauliai, Lithuania
Phone: +370 618 39626
Email:  [email protected]

2. What personal data do we collect?

Depending on the situation, we may collect the following data:

  • first name, last name;
  • delivery address and/or pick-up point;
  • phone number, email address;
  • order information (ordered goods, amount, date, payment method);
  • payment information (payment method, data provided by the payment service provider or bank);
  • your correspondence with us (emails, inquiry forms, other messages);
  • technical data about browsing the website (IP address, browser type, cookies, etc.).

3. What do we use your data for?

We process your personal data for the following purposes:

  • accepting, fulfilling and delivering orders;
  • administration and accounting of payments;
  • customer service and communication (handling inquiries and complaints);
  • fulfilling legal obligations (storage of accounting documents, etc.);
  • improving the operation of the website and ensuring security;
  • with your consent – sending newsletters and offers.

4. Legal basis for data processing

We process your data on the basis of:

  • the conclusion and performance of a contract (when you purchase goods);
  • compliance with legal obligations (accounting, taxes, etc.);
  • our legitimate interest (ensuring business operations, preventing and resolving disputes);
  • your consent (e.g., for sending newsletters and offers).

5. Cookies

Cookies may be used on our website to ensure proper website operation, analyze traffic and improve the user experience. In your browser settings you can delete cookies at any time or change cookie usage settings. More information can be found in our Cookie Policy (if applicable).

6. To whom do we transfer your data?

Your data may be transferred to our service providers only to the extent necessary to provide services, e.g.:

  • In the e-shop, payments are processed using the MakeCommerce.lt payment platform, operated by Maksekeskus AS (Liivalaia 45, Tallinn 10145, Estonia, registration No. 12268475). Therefore, your personal data required for executing and confirming the payment will be transferred to Maksekeskus AS.
  • courier and parcel locker service providers (for delivery of shipments);
  • payment collection and banking institutions (for making payments);
  • IT, server and website hosting service providers;
  • entities providing accounting or legal services.

We require all service providers to ensure appropriate protection of your personal data and to use it only for the purposes for which it was transferred.

7. How long do we keep the data?

Your personal data is stored for as long as necessary to achieve the purposes indicated above, or for as long as required by applicable laws (for example, accounting documents may be stored for 10 years).

8. Your rights

You have the right to:

  • receive information about what personal data we process about you;
  • request access to your data and receive a copy of it;
  • request correction of inaccurate or incomplete data;
  • in certain cases – request deletion of data (“right to be forgotten”);
  • in certain cases – request restriction of data processing;
  • object to the processing of data where the legal basis for processing is legitimate interest;
  • withdraw your consent at any time (e.g., regarding receiving newsletters);
  • lodge a complaint with the State Data Protection Inspectorate if you believe that your rights have been violated.

To exercise your rights, you can contact us by email  [email protected] .

9. Changes to the Privacy Policy

This Privacy Policy may be updated to reflect changes in our operations or applicable laws. The updated version is always published on our website.